Once your vehicle is scheduled for pick-up, a member of our team calls you to confirm the details. On the day of pick-up, the assigned driver contacts you a few hours in advance to ensure you're ready. If you're unavailable, you can authorize someone else to release the vehicle—this can be a friend, neighbor, family member, or coworker, as long as they are at least 18 years old.
The driver's call also serves to verify that the designated pick-up location can safely accommodate a large transport truck. These trucks, with a trailer attached, can measure up to 80 feet in length and weigh as much as 80,000 pounds. That's why it's important the area is accessible and truck-friendly.
If your address has zoning restrictions, tight corners, low tree branches, or overhead wires, we may recommend a nearby alternative location. Ideal options include spacious streets, commercial parking lots, shopping centers, or workplace parking areas with plenty of room for the carrier to maneuver.
When the carrier arrives, you walk around your vehicle with the driver to document its current condition. Together, you note any visible scratches, dents, chips, or dings on the Bill of Lading (BOL). Once everything is recorded accurately, you sign the BOL and receive a copy to keep. This document is essential, as it is used again at delivery to confirm the vehicle's condition upon arrival.
North Carolina's well-connected highway system plays a significant role in keeping pick-ups and deliveries efficient. Some of the key interstates used by our carriers include:
- I-40: A major east-west corridor running through Asheville, Greensboro, and Raleigh.
- I-85: Connecting Charlotte to Durham and Greensboro, and extending into Georgia and Virginia.
- I-95: A key north-south route passing through Fayetteville and connecting to major East Coast destinations.
- I-77: Linking Charlotte to the Midwest and providing another route north through the Appalachians.
Thanks to these strategic routes, our car shipping services in North Carolina are streamlined, cost-effective, and faster, ensuring a smooth pick-up process no matter where you're located.