Absolutely not! We need your email address to send you a copy of your quote and any shipping documentation. Your phone number is also necessary because it’s the quickest way to contact you and to verify you’re a real person. Rest assured, we do not use your details for marketing purposes or give them to third parties. They are stored securely on our system and protected from unsolicited access. We may share your details with our partners, but this is only for the purpose of getting your car shipped once you confirm your booking.

Our quotes are valid for 14 days. If you can’t confirm your booking within that time frame, contact us, and we can recalculate it. Our quotes are time-sensitive because the car shipping industry changes constantly due to many variables.

If you prefer to speak directly with our experienced car shipping experts, you can do so over the phone or via live chat. You can request a quote, book a shipment, and ask questions.

FAD is the first possible date when your vehicle is ready to be collected by the carrier and loaded onto the transportation truck

We are happy to accept the following payment options:

• All major credit or debit cards, including Visa, Mastercard, Discover, and American Express (Ames)
• Wire transfers
• Zelle payments
• COD (cash/certified check on delivery)

For the Cash on Delivery (COD) payment option, we split the cost of your auto transport service into two parts. One part is taken upon dispatch, and you pay the remaining amount upon delivery of your car.

Yes, you can! We don’t need a house number or street to generate an accurate quote. However, we do need the zip code or city.

Yes, we offer guaranteed car pick-up service for open car transport and enclosed car shipping services. However, we can only guarantee a pick-up between Monday and Friday; you’ll also have to pay a little extra.

So many variables are involved in shipping a vehicle that it’s virtually impossible to guarantee a delivery date. We will happily give you an estimated day of arrival, but your shipment could be delayed for several reasons. At any time, you may contact us to find out where your vehicle is. The driver will call one day and a couple of hours ahead of their arrival so you can get prepared and be ready at the delivery address.

Yes, your vehicle is fully insured by the carrier’s cargo insurance policy. Additionally, our company meets all US Department of Transport (DOT) requirements.

Typically, your vehicle carrier will pick up your car within a few days of your First Available Pick-up Date (FAD). Once the carrier has picked up your vehicle, the transit time could be 1 to 10 days, depending on the distance.

You can secure one to two pieces of luggage, either bags or suitcases, in your vehicle's trunk or cargo area. If you’d like more, discuss this with one of our experienced car shipping experts.

Actually, this is optional if you want to ship your car. We don’t need the license plate, only the vehicle and the key. We recommend you mail any legal documents for your vehicle and never transport them inside your vehicle.

We recommend booking at least two weeks before your vehicle is ready to be shipped.

Absolutely not! Our prices are all-inclusive. Your quote includes all taxes, fees, and full insurance coverage. There will be no extra hidden fees, and that’s a promise.

Yes, you can! We appreciate that plans can change, so don’t worry if you need to cancel your booking. It’s best to do it before we assign a carrier to your order. We’ll inform you when that happens so you won’t miss it, should you decide to cancel.

Yes, we will. However, if we’ve already assigned a carrier to your booking, we will keep any charged amount up to $199. We refund the difference. However, if you cancel your shipment before dispatch, there is no cancellation charge at all.

Yes, you will get a car shipping discount when you transport two or more vehicles simultaneously.